Privacy Policy

1. Purpose of this Policy

We may collect the following types of information:

2. Information We Collect

We use your information to:

• Personal information: Name, email address, phone number, company details, etc.
• Candidate information: Resumes, skills, work history, and other professional data.
• Payment information: Billing details for companies (processed securely).
• Usage data: Information about how you interact with our platform (e.g., pages visited, time spent).

3. How We Use Your Information

We use your information to:

• Provide and maintain our services.
• To create candidate and recruiter profiles.
• To facilitate job applications and candidate searches.
• To allow HelloJobs (operated by Dinamo Software Solutions Pty Ltd) to approach selected candidates for potential employment opportunities.
• To improve Website functionality and user experience.
• Process transactions and manage access to candidate profiles.
• Communicate with you regarding services, updates, and offers.
• Improve our platform's functionality and user experience.
• Comply with legal obligations.

4. Legal Basis for Processing

We process personal information on the following grounds:

We may share information:

• Consent: By registering and uploading data, you consent to its processing.
• Contract: To perform obligations under agreements with Candidates or Recruiters.
• Legal obligation: Compliance with South African labour, tax, and privacy laws.
• Legitimate interest: To improve our services and protect business operations.

5. Sharing of Personal Information

We may share data with:

• Verified recruiters and employers using HelloJobs.
• Service providers assisting us with IT, hosting, and payment processing.
• Regulatory authorities where legally required.

We do not sell or rent personal information to third parties.

6. Data Retention

Personal information is retained only for as long as necessary to provide services or comply with legal obligations. Inactive candidate profiles may be archived or deleted after 48 months of inactivity.

7. Security Measures

We implement reasonable technical and organisational safeguards and restricted access protocols. However, no system is completely secure, and we cannot guarantee absolute protection against all risks.

8. User Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of inaccurate or outdated information.
• Withdraw consent to processing (subject to service limitations).
• Lodge complaints with the Information Regulator of South Africa.

9. Cookies & Tracking

The Website uses cookies to personalise content, analyse traffic, and enhance security. By continuing to use the Website, you consent to our use of cookies.

10. Third-Party Links

Our platform may contain links to external websites. We are not responsible for their privacy practices.

11. Contact Us

For privacy-related queries or to exercise your rights, contact our Information Officer:

• Email: enquiry@hellojobs.co.za